Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"While visiting family in Port Orange my mini schnauzer was showing signs of a swollen tummy. I had lived here two years ago and immediately contacted my previous vet. They were so booked could not see her and recommended an emergency clinic. I did so. They were able to run a few preliminary tests and discovered internal bleeding. With limited capabilities, they recommended I take her to Blue Pearl in Jacksonville or Maitland the following day. I reached out to them at 7 am the next morning but could not be seen again for several days. Ravenswood agreed to squeeze her in and we are all happy they did. They were all wonderful from front desk to staff and especially Dr. Low for keeping me well informed of what they found in tests and also the surgery performed. While waiting I have to also thank the good Dr. Carnathan at Bayshore, who was our vet before we moved north,. He called concerned about how she was doing. I cannot thank them all enough who were instrumental in this success story."

Ann B.

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